Shiplog
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INDUSTRIES · ECOMMERCE

Turn customer behaviour into more revenue.

From the next recommendation to the next reorder, every shopping experience adapts to the customer.

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Ada · Live
48,271 customer signals processed today
What Ada noticed
Adoption is climbing across three teams in this account.
Seats used: 47 of 50
Weekly active users up 34%
3 new teams onboarded this month
Recommended next step
Recommendation
Open an expansion conversation now, while engagement is rising.
Opportunity created in Salesforce · owner notified
ACTION SENT
What Ada noticed
Weekly usage has dropped two weeks running across the workspace.
Logins down 41% vs last month
Core feature unused for 12 days
Champion inactive since May 12
Recommended next step
Recommendation
Trigger a personalised re-engagement journey before churn sets in.
Journey launched in HubSpot · CSM alerted
ACTION SENT
What Ada noticed
Support tickets up while product usage declines, 60 days to renewal.
5 tickets opened this week
Usage down 28% this quarter
Renewal date: 60 days away
Recommended next step
Recommendation
Alert the CSM and book a success review this week.
Task created · success review proposed
AWAITING REVIEW
What Ada noticed
Account is repeatedly hitting a plan limit.
API limit reached 6 times this week
Premium features explored
Billing owner active yesterday
Recommended next step
Recommendation
Send the upgrade nurture to the billing owner and notify the account owner.
In-product upgrade prompt scheduled
ACTION SENT
THE PROBLEM

Every customer shops differently. Most stores treat them the same.

Limited insight
Purchase history says what happened; it doesn't say who is about to buy again or drift away.
Disconnected systems
Storefront, email, support and ads each hold a different version of the customer.
Generic campaigns
The same discount goes to loyal customers and one-time buyers alike.
High opportunity cost
Blanket promotions erode margin on customers who would have paid full price.
WITH / WITHOUT SHIPLOG

Sell to the customer in front of you.

With Shiplog
Increase repeat purchases
Ada spots returning intent and recommends the products that convert it.
Recover abandoned customers
Personalised recovery based on what each customer browsed and bought.
Protect margin
Discounts only where they change the outcome.
Grow loyalty
Journeys that recognise and reward your best customers automatically.
WITHOUT SHIPLOG
Repeat purchase left to chance
Customers return three times and leave without a nudge.
One-size-fits-all recovery
Same cart email for every abandonment, whatever the reason.
Margin-eroding promotions
Sitewide discounts because targeting is too manual.
Loyalty by guesswork
Best customers identified in an annual analysis.
USE CASES

Achieve the results you need.

Increase repeat purchases
Recommend complementary products at the moment of returning intent.
Raise average order value
Personalise bundles and add-ons per customer.
Recover abandonment
Trigger the right recovery message per customer and channel.
Reduce churn to competitors
Spot lapsing buyers and re-engage before they switch.
Personalise every journey
From first purchase to loyal repeat customer.
Spend smarter
Focus discounts and ads on customers they move.
HOW IT WORKS

How Shiplog works for ecommerce.

01
Connect your data
Connect your ecommerce platform, customer data and marketing tools. One live profile per shopper.
02
Predict behaviour
Ada predicts repeat-purchase intent, abandonment risk and lifetime value per customer as behaviour changes.
03
Act with automation
Ada triggers personalised recommendations, offers and journeys in the channels you already use.

See what live personalisation does to repeat purchase rate.

Start a pilot