INDUSTRIES · CONSUMER APPS

Personalise every customer journey in real time.

Every user behaves differently. Shiplog makes sure every journey adapts as behaviour changes.

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Ada · Live

48,271 customer signals processed today

What Ada noticed

Adoption is climbing across three teams in this account.

Seats used: 47 of 50

Weekly active users up 34%

3 new teams onboarded this month

Recommended next step

Recommendation

Open an expansion conversation now, while engagement is rising.

Opportunity created in Salesforce · owner notified

ACTION SENT

THE PROBLEM

One onboarding flow cannot fit millions of users.

Limited insight

Aggregate dashboards hide which individual users are upgrading, stalling or leaving.

Disconnected systems

Product events, subscriptions and marketing live in separate tools with separate truths.

Generic campaigns

Every user gets the same push notification regardless of what they did yesterday.

High opportunity cost

Blanket win-back discounts go to users who would have returned anyway.

WITH / WITHOUT SHIPLOG

Keep every user finding a reason to come back.

With Shiplog

✓

Spot churn before it happens

Usage drops trigger personalised re-engagement while the user is still reachable.

✓

Personalise at user level

Journeys, prompts and offers fit each user's live behaviour.

✓

Convert free to paid

Ada identifies who is ready to upgrade and times the prompt to their engagement.

✓

Act in real time

Recommendations fire the moment behaviour changes, not in next week's batch.

WITHOUT SHIPLOG

Churn seen in retrospect

Cohort charts show the loss after the users are already gone.

Segment-level guesses

Campaigns target averages; individuals disengage.

Upgrade prompts by calendar

Paywalls and offers ignore engagement timing.

Slow, manual iteration

Every journey change is an analysis project.

USE CASES

Achieve the results you need.

Increase activation

Adapt onboarding to each user's first sessions.

Improve engagement

Recommend the content and features each user responds to.

Reduce churn

Catch declining usage early and re-engage automatically.

Convert free trials

Time upgrade prompts to live engagement.

Win back lapsed users

Reactivate with the offer their behaviour warrants.

Grow lifetime value

Compound small per-user wins across millions of users.

HOW IT WORKS

How Shiplog works for consumer apps.

Connect your data

Connect product events, subscription data and marketing tools. Shiplog builds one live profile per user.

Predict behaviour

Ada continuously predicts churn risk, upgrade readiness and reactivation likelihood for every user.

Act with automation

Ada triggers the right journey per user in your existing engagement tools, automatically and in real time.

See what real-time personalisation does to retention.

Start a pilot