Announcing Shiplog's Pre-Seed Round

Shiplog is agentic customer intelligence. We build the system that decides what should happen next for every customer.

Since founding Shiplog in March 2026, we've built Ada, an AI customer intelligence agent that continuously understands every customer, decides the next best action, and acts inside the tools revenue teams already use. Ada connects directly to Salesforce, HubSpot, Snowflake, Shopify, Stripe, and the rest of a company's customer stack, transforming fragmented customer data into a live understanding of every customer. From an idea between two repeat founders, we've grown into a team building from Station F, and we're now launching our first enterprise partner pilots.

AI has fundamentally changed how software is built

Products are becoming faster to build, cheaper to distribute, and increasingly interchangeable. As software becomes abundant, the advantage shifts away from features and toward customer relationships. The companies that win will not be the ones with the most customer data. They will be the ones that make the best decisions for every customer.

Today's software records what happened, not what should happen next

Customer data platforms organize customer information. CRMs record activity. Customer success platforms surface health scores. Marketing automation platforms execute predefined journeys. Every system owns part of the customer, but none continuously reason across the whole relationship.

As a result, customer teams still rely on static segments, dashboards, and manual workflows to decide who needs attention, who is ready to expand, and who is at risk of leaving. By the time the right signal reaches the right person, the moment has often passed.

We believe AI changes that

Every customer is constantly telling a company what they need through product usage, support conversations, billing events, renewals, purchases, and every interaction in between. Those signals should not sit in dashboards waiting to be discovered. They should continuously shape what happens next.

That's what Shiplog does. Ada continuously evaluates every customer, identifies expansion opportunities, detects churn risk, surfaces adoption challenges, recommends the next best action with transparent evidence, and can execute that action directly inside the systems teams already use. Instead of treating customers as segments, companies can finally operate as if every customer has a dedicated team working on their behalf.

The next foundational layer of enterprise software

CRM became the system of record. Marketing automation became the system of engagement. Agentic customer intelligence becomes the system of decision.

We're starting with businesses where customer behavior changes quickly, customer volume makes manual decision making impossible, and retention and expansion define long term growth. Over time, we believe every customer facing company will operate this way.

To accelerate that mission, we've raised nearly $1 million in pre-seed funding from Kima Ventures and Project Europe, alongside Purple, No Label Ventures, 100IN, and the Station F Fund.

Better decisions, not more data

The future of customer growth is not more data. It's better decisions. We're building the infrastructure that makes those decisions continuously, intelligently, and at the scale modern businesses require.

We're hiring exceptional engineers globally to help build it. Join us.